How I Help
Simple, practical support to help you fix what’s not working and make your business easier to run.
How I Help
Simple, practical support to help you fix what’s not working and make your business easier to run.
Core Service Areas
Most businesses don’t struggle because people aren’t capable, they struggle because the way things are set up makes everything harder than it needs to be.
Over time, systems get bolted on, processes evolve without structure, and workarounds become the norm. Things still function, but they’re slower, messier, and more frustrating than they should be.
This diagram shows the core areas I can step into and provide support. Not all businesses need everything, but most have a few parts that aren’t quite working properly or aren’t joined up in the right way.
My role is to come in, make sense of what’s going on, and help you fix the parts that are slowing you down, so your business becomes easier to run, not harder.
Core Service Areas
Most businesses don’t struggle because people aren’t capable, they struggle because the way things are set up makes everything harder than it needs to be.
Over time, systems get bolted on, processes evolve without structure, and workarounds become the norm. Things still function, but they’re slower, messier, and more frustrating than they should be.
This diagram shows the core areas I can step into and provide support. Not all businesses need everything, but most have a few parts that aren’t quite working properly or aren’t joined up in the right way.
My role is to come in, make sense of what’s going on, and help you fix the parts that are slowing you down, so your business becomes easier to run, not harder.
How We Work Together
How We Work Together
From our first conversation to long-term success. We meet you where you are and help you move forward
1. START WITH A COFFEE AND CHAT
A no-obligation conversation to understand what’s going on, what’s working, and what’s not.
AFTER OUR CHAT, THE NEXT STEP MAY BE:
2. BUSINESS SYSTEMS HEALTH CHECK
A short, audit-style gap analysis comparing your current situation with your preferred situation.
OR IT COULD BE SOMETHING MORE ACTION FOCUSED
A. SHORT-TERM SUPPORT
1 HOUR – 1 WEEK
Short, solution-focused support to solve a specific problem or get something moved forward
B. MID-TERM SUPPORT
1 WEEK – 12 WEEKS
Working together over a defined period to implement improvements and achieve meaningful change
C. LONG-TERM SUPPORT
12 WEEKS PLUS
Ongoing support to manage, improve and develop your systems and processes over the long term.
More information on each service is available in the section below
Services and Support Levels
Free Introductory Chat
Start with a simple conversation over coffee.
A chance for us to meet and discuss what’s going on in your business. No prep, no pressure, just a conversation to see if and how I can help. Whether over a coffee or online which ever is easiest for you.
This can support you with:
Not knowing where to start
Wanting to talk something through
Checking if we are the right fit
Getting an initial sense of what might need fixing
What you'll get from the session:
A clearer understanding of your situation
My honest feedback
Advice on next steps, whether that's with me or not
Business Systems Health Check
Single or multi-day to be agreed as needed
A audit-style gap analysis tailored to your business size, needs and long term goals. Comparing your current situation with where you want the business to be.
This supports your business with:
Investigating disconnected systems
Identifying duplicated work and inefficiencies
Highlighting a lack of clarity in key processes
Understanding the cause of poor or unreliable data
What you get:
A clear breakdown of issues and risks
Practical recommendations
A simple roadmap of what to fix and in what order
Short-Term Support
Hourly / Half-day / Full-day options
From 1 hour to 1 week. Ideal for quick fixes, one-off problems, small system changes, process improvements, or practical advice.
This helps with:
Disconnected systems
Duplicated work and inefficiencies
Lack of clarity on how things run
Poor or unreliable data
Not knowing what to fix first
What you get:
A clear breakdown of issues and risks
Practical recommendations
A simple roadmap of what to fix and in what order
Mid-Term Support
Hourly / Half-day / Full-day options
From 1 week to 12 weeks. For defined projects, implementation work, system improvements, reporting, process mapping, or supplier coordination.
This helps with:
System integration (making software work together)
CRM or software setup
Process mapping and documentation
Reporting dashboards
Reducing manual work and duplication
What you get:
A defined piece of work completed
Systems that work in practice
A clear, usable setup for you and your team
Long-Term Business Support
Retainer-based support
12 weeks plus. Retainer-based support for businesses that want ongoing help managing, improving, and developing systems over time.
This helps with:
Ongoing fixes and improvements
Having someone to call when things don’t make sense
Managing systems and suppliers
Sense-checking decisions
Keeping everything aligned as the business grows
What you get:
Regular support
Someone who understands your business
Problems dealt with as they arise
Peace of mind that things are being looked after
Services and Support Levels
Free Introductory Chat
Start with a simple conversation over coffee.
A chance for us to meet and discuss what’s going on in your business. No prep, no pressure, just a conversation to see if and how I can help. Whether over a coffee or online which ever is easiest for you.
This can support you with:
Not knowing where to start
Wanting to talk something through
Checking if we are the right fit
Getting an initial sense of what might need fixing
What you'll get from the session:
A clearer understanding of your situation
My honest feedback
Advice on next steps, whether that's with me or not
Business Systems Health Check
Single or multi-day to be agreed as needed
A audit-style gap analysis tailored to your business size, needs and long term goals. Comparing your current situation with where you want the business to be.
This supports your business with:
Investigating disconnected systems
Identifying duplicated work and inefficiencies
Highlighting a lack of clarity in key processes
Understanding the cause of poor or unreliable data
What you get:
A clear breakdown of issues and risks
Practical recommendations
A simple roadmap of what to fix and in what order
Short-Term Support
Hourly / Half-day / Full-day options
From 1 hour to 1 week. Ideal for quick fixes, one-off problems, small system changes, process improvements, or practical advice.
This helps with:
Disconnected systems
Duplicated work and inefficiencies
Lack of clarity on how things run
Poor or unreliable data
Not knowing what to fix first
What you get:
A clear breakdown of issues and risks
Practical recommendations
A simple roadmap of what to fix and in what order
Mid-Term Support
Hourly / Half-day / Full-day options
From 1 week to 12 weeks. For defined projects, implementation work, system improvements, reporting, process mapping, or supplier coordination.
This helps with:
System integration (making software work together)
CRM or software setup
Process mapping and documentation
Reporting dashboards
Reducing manual work and duplication
What you get:
A defined piece of work completed
Systems that work in practice
A clear, usable setup for you and your team
Long-Term Business Support
Retainer-based support
12 weeks plus. Retainer-based support for businesses that want ongoing help managing, improving, and developing systems over time.
This helps with:
Ongoing fixes and improvements
Having someone to call when things don’t make sense
Managing systems and suppliers
Sense-checking decisions
Keeping everything aligned as the business grows
What you get:
Regular support
Someone who understands your business
Problems dealt with as they arise
Peace of mind that things are being looked after
Not Sure Where To Start?
Let me buy you a coffee, or tea if you prefer, and we can find out if we are the right fit for each other
From there, we decide what makes the most sense, whether that’s a quick fix, a full audit, a specific project, or ongoing support. No pressure or hard sales.
Not Sure Where To Start?
Let me buy you a coffee, or tea if you prefer, and we can find out if we are the right fit for each other
From there, we decide what makes the most sense, whether that’s a quick fix, a full audit, a specific project, or ongoing support. No pressure or hard sales.
Service Area
Based in Axminster
Supporting East Devon, West Dorset, & South Somerset.
On-site or Coffee Shop meetings.
© 2026 Dalton Business Systems. Part of Dalton Wise Consultancy Ltd.
Registered in England & Wales: 08355495. All rights reserved.
Service Area
Based in Axminster
Supporting East Devon, West Dorset, & South Somerset.
On-site or Coffee Shop meetings.
© 2026 Dalton Business Systems. Part of Dalton Wise Consultancy Ltd.
Registered in England & Wales: 08355495. All rights reserved.